Terms of Service

Last updated: 6 November 2026

These Terms of Service (the Terms) are the contract between you and Ora. They set out how you can use Ora, what we do, what we don’t do, what it costs, and what happens when something goes wrong.

Please read them carefully, especially:

• section 5, which explains who holds the keys to each kind of wallet and what the app signs automatically;
• section 7, on fees;
• section 11, on the third parties that route some of your funds;
• section 15, on risks;
• section 16, on prohibited uses;
• section 23, on liability.

Summary#

• Crypto-assets are high risk. Memecoins usually have no intrinsic value and can lose all their value within minutes. Only use funds you can afford to lose entirely.
• Ora is an online service that acts on your instructions. It is not run by a company: a team of individuals operates it (section 1.1). It carries out your instructions on blockchains and, for the wallets it operates, holds the keys and signs for you. It gives no investment advice and doesn’t check the tokens launched or traded with it.
• Your wallets are not all controlled the same way. Your Main Wallet’s keys are held in Turnkey’s infrastructure, not on our servers, but while you are signed in, the Ora app signs some operations from it automatically (section 5.2). The keys of launch wallets, Marketplace wallets and wallets you import are held by Ora’s systems, which sign with them to carry out your instructions.
• Blockchain transactions can’t be reversed. Check addresses, networks and amounts before you confirm.
• Rewards come out of our fees. Points have no cash value. Cashback and referral shares are part of the fees Ora collects on tokens. We credit them to your rewards balance, in SOL, and you claim them to your Main Wallet (section 13).
• Some features route your funds through third parties such as Husher, whose own terms apply. They can delay, hold or refuse a transfer, and Husher’s terms have their own dispute rules (section 11.1).
• You keep the rights the law gives you. Nothing in these Terms limits rights you have under laws that apply to you and that can’t be excluded by contract.

1. About these Terms#

1.1 Who we are#

Ora is not run by a company. It is developed and operated under the name “Ora” by a team of individuals, who provide the Services.

In these Terms, Ora, we, us and our mean the individuals who operate Ora. Each of them is a party to these Terms with you.

You can reach us at contact@useora.xyz for general questions and support, and at legal@useora.xyz for legal matters. Section 29 lists what each address is for.

A company may take over Ora later. If that happens, we will tell you in advance, as section 26 explains.

1.2 What these Terms cover#

These Terms apply when you use any of the following (together, the Services):

• the Ora website, useora.xyz;
• the Ora web app, app.useora.xyz, including the version you can install on a phone or computer;
• the Ora documentation, docs.useora.xyz;
• the Ora API, api.useora.xyz (section 10.8);
• any other service we provide under the Ora name and that refers to these Terms.

1.3 Key terms#

• Account: your Ora account.
• Main Wallet: the embedded wallet created for you when you sign up, with a Solana address and an EVM address used on Robinhood Chain. The app and the docs call it your “Ora wallet”. Its infrastructure is provided by Turnkey (section 5.1). If you sign in with Phantom, your Phantom address may take the place of its Solana address (section 5.1).
• Balance: the amount of USDC in your Main Wallet on Solana, shown in US dollars (section 6.1).
• Ora-operated wallets: the wallets whose private keys are held by Ora’s systems (section 5.4). They are:
  • launch wallets, also called fresh wallets, which Ora creates for your launches, including the intermediate (relay) wallets that pass the supply on during a launch (section 9.3);
  • aged wallets, which you buy on the Marketplace;
  • imported wallets, including a DEV wallet, which you add by pasting their private keys.
• API key: the secret key that lets your own software use the Ora API on your Account (section 10.8).
• Token Content: the name, ticker, description, logo, banner, links and other information you provide for a token.
• Third-Party Services: services that are not run by Ora, such as blockchains, launchpads, wallet and routing providers, lock providers and data providers (section 14).
• Consumer: an individual who uses the Services for purposes outside their trade, business, craft or profession.
• Business user: anyone who is not a consumer, including an individual who launches or trades tokens as part of a business.
• Crypto-assets: digital assets recorded on a blockchain, including tokens, stablecoins such as USDC, USDG and USD1, SOL and ETH.

1.4 Documents that apply#

Your contract with us is made of:

• these Terms;
• the fees, prices, minimums and conditions shown in the app before you confirm an action;
• any feature-specific terms we show you before you use a feature, such as the terms of our partner program. For that feature, they take precedence over these Terms where the two differ, unless they are less favourable to you as a consumer.

The Privacy Policy also applies. It explains how we process personal data, including how we use cookies and browser storage.

Third-Party Services have their own terms. Those are separate agreements between you and the third party (section 14).

1.5 Consumers and business users#

Some sections apply differently to consumers and to business users, and they say so.

Nothing in these Terms limits rights you have under laws that apply to you and that can’t be excluded by contract.

2. Accepting these Terms and who can use Ora#

2.1 Accepting these Terms#

You accept these Terms when you create your Account, by ticking a box that is not pre-ticked, or by clicking a button that states that you accept them. You can’t create an Account without doing so. If you don’t accept them, don’t use the Services.

Right after you accept, we send you a copy of the contract that you can keep: an email with, attached as a PDF, the version of these Terms you accepted and the fee table in section 7.1.

If your Account has no email address, for example because you signed up with Phantom, the app lets you download the same PDF, and we email it to you once you add an address. We keep every version of these Terms and a record of each acceptance (section 28.2, and sections 4.1 and 9 of the Privacy Policy). You can also save or print this page at any time.

Accounts opened before these Terms. If your Account was opened before 6 November 2026, the app asks you to accept these Terms the next time you sign in. Until you accept them, they don’t apply to you, and the automatic balance operations in section 5.2 don’t run from your Main Wallet. You can’t use the other features without accepting them, but you can still move your USDC out yourself, as section 6.3 explains.

2.2 Who can use the Services#

To use the Services, you must:

• be at least 18 years old, and of legal age where you live if that age is higher;
• have full legal capacity to enter into a contract;
• use the Services for yourself, or for a company or organisation you are authorised to bind. In the second case, “you” also means that company or organisation;
• not have had an Account closed by us for a breach of these Terms, unless we agreed in writing that you can come back.

If we learn that a minor has an Account, we will close it under section 21. We will give the minor’s legal representative the means to recover any assets in it.

2.3 Where you can’t use Ora, and sanctions#

You may not use the Services if any of the following applies to you:

1. The laws that apply to you prohibit it. You must not use Ora where those laws prohibit it.
2. You are subject to sanctions, or you are owned or controlled by, or act for, someone who is.
3. Your use would breach sanctions or other laws that apply to you or to us.
4. We have told you that the Services are not available where you are. We tell you in the app if the Services are not available in a country or region.

Each time you use the Services, you confirm that none of these applies to you. If your situation changes, stop using the Services and tell us.

2.4 Features with extra conditions#

Some features are available only in some countries, or only if you meet extra conditions set by the Third-Party Service they rely on. For example, the features routed through Husher have their own eligibility rules (section 11.1). We can block a feature in a country or for an Account where those conditions are not met.

2.5 Don’t get around restrictions#

You must not use a VPN, a proxy, false information or any other means to get around a restriction in this section, or to hide where you are.

2.6 Checks we may carry out#

To apply this section, we may:

• infer your country from your IP address;
• screen wallet addresses against sanctions lists and risk databases;
• ask you for information about where you live, your identity or the origin of your funds, where the law, a Third-Party Service or a specific risk requires it.

We don’t ask for identity documents to open an Account. Some Third-Party Services may ask you for them directly (section 11).

If you don’t meet the conditions in this section, or don’t answer a request we are entitled to make, we may refuse, restrict or suspend your Account under section 21.

3. What Ora is, and what it is not#

3.1 What Ora does#

Ora is an online service run by the team of individuals described in section 1.1. It carries out your instructions on blockchains and, for Ora-operated wallets, holds the keys and signs for you. It gives you tools to:

• create tokens and launch them on third-party launchpads;
• fund and manage the wallets you use for your launches;
• buy and sell tokens, by hand or automatically;
• burn, lock and send token supply, and claim creator rewards;
• follow wallets and read market information.

To do this, Ora’s systems prepare transactions from your instructions, have them signed and submit them to blockchains and Third-Party Services. Transactions from your Main Wallet are signed with the session opened in your browser, including the automatic operations in section 5.2 (section 5.1). Transactions from Ora-operated wallets are signed by Ora’s systems (section 5.4).

3.2 What Ora is not#

• Ora is not a bank, a payment service provider or an issuer of electronic money. Your Balance is not a bank deposit or a payment account. It is made of USDC, a stablecoin issued by Circle, not by Ora: any right to redeem USDC at its face value is a right against Circle, not against Ora.
• Ora does not run a trading venue and does not trade against you, except for Marketplace sales (section 8).
• Ora does not advise anyone on investments, finance, law or tax.
• Ora does not manage your assets at its own discretion. Every transaction we carry out follows an instruction you gave, including standing instructions you set up yourself, such as sell strategies, and the automatic balance operations you authorised (section 5.2).

3.3 No investment advice#

Nothing Ora shows you tells you what to do with a crypto-asset, whether to buy it, sell it or keep it. That applies to:

• charts, data and estimates;
• the recommended number of wallets for a launch;
• rankings, the leaderboard and PNL figures;
• Callouts and the labels of known wallets;
• our docs, guides, posts and messages.

You make your own decisions. If you need advice, consult a qualified professional.

3.4 We are not your counterparty when you trade#

When you buy or sell a token through Ora, the trade is executed against a launchpad’s bonding curve, a liquidity pool or other market participants, which can include your own wallets during a launch (section 9.3). We don’t buy tokens from you or sell tokens to you with our own funds. The exceptions are Marketplace sales, where we sell you wallets together with the assets they hold (section 8), and the fees we charge (section 7).

3.5 We don’t check tokens#

Anyone can launch a token. A token appearing in Ora has not been vetted by us, and neither have the people behind it: we vouch for none of them. Some tokens are worthless, misleading or fraudulent. Do your own research.

3.6 Our regulatory status#

Ora holds no licence, authorisation or registration from any financial regulator or other authority. Nothing in the Services is advice about investments, finance, law or tax.

Tokens launched through Ora are created by the users who launch them. Ora does not issue, select or endorse them.

4. Your Account#

4.1 Creating your Account#

You can create an Account and sign in with:

• an email address, to which we send a one-time code;
• a Google account;
• a Phantom wallet.

Sign-up and sign-in run through Turnkey’s infrastructure (section 5.1). Your Google account and your Phantom wallet remain governed by Google’s and Phantom’s own terms and privacy policies. Ora is not affiliated with either.

Give accurate information. If you use an email address, use one you control and keep it up to date: we use it to send you codes and important notices. If your Account has no email address, we send those notices in the app, and some steps, such as the confirmation in section 2.1, work differently.

4.2 Your Account is personal#

Your Account is for you alone. You must not share it, sell it, lend it, transfer it or let anyone else use it.

You are responsible for what is done through your Account. This does not apply to actions caused by our fault, or by a security failure on our side.

4.3 Keeping your Account secure#

To keep your Account secure:

• protect your email account, your Google account, your Phantom wallet and the devices you use Ora on;
• log out on shared devices. If the app misbehaves, use Reset Local cache in Account and security;
• keep your API key secret, and generate a new one at once if you think someone else has it (section 10.9);
• tell us at once at contact@useora.xyz if you think someone else has accessed your Account.

We may suspend your Account or a feature to protect you while we look into a security problem (section 21.2).

4.4 We will never ask for your keys#

We will never ask you for your recovery key, a private key, a sign-in code or your API key, whether by email, direct message, phone, Discord or Telegram. Anyone who does is not acting for Ora. The only place where Ora asks for a private key is the import screen inside the app (section 5.5).

4.5 Support#

We provide support for the Services ourselves. Turnkey and the other Third-Party Services don’t provide support to Ora users, except where a Third-Party Service deals with you directly, for example Husher for compliance checks or data requests (section 11.1).

You can reach us:

• by email at contact@useora.xyz;
• on Ora’s official Discord and Telegram.

We aim to answer within 5 business days. Messages on Discord, Telegram or X are not formal notices: send complaints and legal notices by email to legal@useora.xyz (sections 27 and 28.1).

5. Wallets, and who controls them#

You use several kinds of wallets in Ora, and they work differently:

5.1 Your Main Wallet#

When you create your Account, an embedded wallet is created for you with infrastructure provided by Turnkey Global, Inc. (Turnkey), an independent provider. This is your Main Wallet. It has a Solana address and an EVM address used on Robinhood Chain.

• Keys. Its private keys are generated and stored in encrypted form inside Turnkey’s secure infrastructure. Ora’s servers don’t hold these keys and have no credential that lets them sign from your Main Wallet.
• Signing. Transactions from your Main Wallet are approved through your sign-in method and the session it opens in your browser.
• What the app signs. While you are signed in, the Ora app uses that session to sign the transactions needed for the actions you request. These include funding your launch wallets, buying wallets on the Marketplace, paying for add-ons and withdrawing.
• What the app signs without asking. While you are signed in, the Ora app can sign some operations from your Main Wallet automatically (section 5.2), so Ora’s software can move funds in it within the limits of these Terms.
• Your device matters. Anyone who can use your signed-in device can make the app sign from your Main Wallet. Protect your device and log out when you are done.

If you sign in with Phantom. A Main Wallet is also created for you, but your Phantom address may serve as the Solana wallet of your session, and so as the wallet that holds your Balance. Ora then asks Phantom to sign, including the automatic balance operations in section 5.2, and Export private key is not available, because Phantom keeps the key. Your Main Wallet’s EVM address is used on Robinhood Chain in every case.

5.2 Automatic balance operations#

To keep your Balance in USDC on Solana, the app runs some operations from your Main Wallet automatically. They run once each time you open Ora while signed in, and the app does not ask you to confirm each one:

• Converting SOL. If the SOL in your Main Wallet is worth more than about $3, the part above a reserve of about $2 is converted into USDC. The reserve pays network fees.
• Topping up the SOL reserve. If the reserve is worth less than about $1, it is topped up to about $2 from your USDC. If your wallet doesn’t hold enough SOL to pay for that swap, about $10 of USDC is converted instead, through a swap whose network fee doesn’t have to be paid in SOL from your wallet.
• Moving funds from Robinhood Chain. When the USDG, or the ETH, on your Main Wallet’s Robinhood Chain address is worth about $5 or more, it is moved to Solana through Relay and arrives as USDC in your Balance. Part of it can arrive as SOL instead, if your reserve is low. A small amount of ETH stays behind to pay network fees. Amounts below about $5 stay on your Robinhood Chain address.

These operations go through Jupiter (swaps) and Relay (moves between networks). Jupiter and Relay are independent services; their own terms apply. The operations carry network and protocol fees and possible price differences. Ora charges no fee on them. Once confirmed on-chain, they can’t be reversed. The app tells you after each one.

Your authorisation. At sign-up or, for Accounts opened earlier, before the first of these operations (section 2.1), the app asks you to agree to them separately, by ticking a box that is not pre-ticked.

Changes to the levels. We may change the levels above for valid reasons, such as changes in network fees. We tell you at least 30 days before a change applies, by email if your Account has an email address and in the app, unless the change only favours you. We also update the amounts in the docs.

5.3 Your recovery key#

If your session uses your Main Wallet’s own Solana address, the app shows you your recovery key during onboarding, and later with Export private key in Account and security. If it uses your Phantom address, there is no recovery key in Ora: Phantom keeps your key (section 5.1).

• What it is. It is the private key of your Main Wallet’s Solana address. It lets you use that address outside Ora, for example in another wallet app.
• What it is not. It does not give access to your Main Wallet’s EVM (Robinhood Chain) address. The app does not show a seed phrase. Funds on your Robinhood Chain address therefore depend on you keeping access to your Account.
• How it is shown. It is sent to your browser in encrypted form and decrypted there. It is not sent to Ora’s servers.
• Your responsibility. Once you reveal or copy it, the key is outside the protection of Turnkey’s infrastructure, and you alone are responsible for keeping it safe. Anyone who has it controls the address. Store it privately and never share it.

Neither Ora nor Turnkey is liable for losses caused by the disclosure, loss or misuse of a key you exported, except where the loss results from our breach or fault, or from Turnkey’s own fault.

5.4 Ora-operated wallets#

Launch wallets (including relay wallets), aged wallets and imported wallets are not part of your Main Wallet.

• Who holds the keys. To carry out your instructions, Ora’s systems hold the private keys of these wallets and sign transactions with them. Those instructions include launches, trades, sell strategies, transfers, burns, locks, claims and withdrawals.
• How we use that control. We move assets in Ora-operated wallets only:
  • on your instructions, including standing instructions such as sell strategies;
  • to charge the fees in section 7;
  • to return your assets to you as described in sections 5.6 and 21.4;
  • where the law or a competent authority requires us to, for example to freeze assets.
• The assets stay yours. We don’t claim ownership of the assets in Ora-operated wallets. We don’t lend them, pledge them or use them for our own account.
• How the keys are protected. We protect these keys with security measures suited to the risk, and we limit access to the systems that hold them to the people who need it. Section 23.1 says what we are responsible for if we fail to.
• Key export. The app does not yet let you export the keys of launch, relay or aged wallets. We let you export them at the latest when your Account is closed, when we end these Terms, and before we stop providing the Services (section 21.4). Until then, you can move funds out with Withdraw Funds (section 6.4), and tokens by selling them or with Send Supply (section 10.5).
• Access depends on your Account. You reach Ora-operated wallets through your Account. Keep your sign-in methods safe. If you lose access, section 5.6 applies.

5.5 Wallets you import#

You can import wallets with their private keys, into your Portfolio or as the DEV wallet of a launch.

• Where your keys go. The keys you paste are sent over an encrypted connection to Ora’s servers. They are not sent to Turnkey.
• Only import wallets you own or are authorised to use.
• What importing means. Importing gives Ora’s systems technical control of the wallet for as long as it stays in Ora.
• You keep your own copy. You, and anyone else who has a copy of the key, can still move the wallet’s funds outside Ora. Transactions made outside Ora can conflict with what Ora does: for example, a sell strategy may fail if the tokens were moved. We can’t protect a wallet whose key exists elsewhere.
• Archiving or deleting a wallet. Archiving or deleting a wallet in your Portfolio only hides it from your wallet lists. It doesn’t delete its key from Ora’s systems, and it doesn’t move what the wallet holds, so withdraw its funds first. The keys of imported wallets are deleted once your Account is closed (section 21.4).

5.6 If you lose access#

Your Main Wallet. If you lose access to all your sign-in methods and did not save your recovery key, you may permanently lose access to your Main Wallet and what it holds. Neither Ora nor Turnkey can restore lost sign-in methods or the keys of your Main Wallet.

Your Ora-operated wallets. Ora’s systems hold the keys of these wallets, so their assets can be returned to you even if you lose access to your Account. Write to contact@useora.xyz and show us that the Account is yours, for example by writing from the email address linked to it, by signing a message with a wallet linked to it, or by giving details of its past operations. Once you have shown it, we send the assets in your Ora-operated wallets to an address you choose, or let you export their keys, within 30 days of that proof. Network fees for those transfers are taken from the assets sent. We may refuse only where your proof is insufficient, or where the law, sanctions or an authority prevents it. We then tell you why, unless the law forbids it.

For imported wallets, this applies only while their keys are still in Ora’s systems. Once your Account is closed, we delete those keys (section 21.4), and only your own copy of each key gives access to the wallet.

5.7 No deposit guarantee or insurance#

Crypto-assets held in any wallet you use through Ora are not deposits. They are not covered by any deposit guarantee or investor compensation scheme, and they are not insured.

5.8 Turnkey#

Turnkey is an independent provider. Its terms and privacy policy apply to its own services.

• Turnkey is not a party to these Terms and does not provide the Services.
• Turnkey does not sponsor or endorse Ora, and Ora is not its partner.
• Turnkey may restrict, suspend or stop its service, which can make some features unavailable.
• If Turnkey stops providing its service to Ora, you may have only a limited time to export your recovery key, and you can only do so while you can still sign in, so keep your sign-in methods working, for example a valid email address on your Account. Your recovery key covers only your Main Wallet’s Solana address. Funds on its Robinhood Chain address can’t be exported this way, so move them out when we tell you. We will tell you as soon as we know.

You agree to follow our instructions for securing your sign-in methods, your exported key and the keys you import.

You agree not to bring claims against Turnkey for the risks described in this section 5: losing your sign-in methods, using a wrong or unsecured email address, exporting keys and importing keys. This does not cover losses caused by Turnkey’s own fault, fraud or gross negligence. Turnkey may rely on this paragraph. It does not limit any right you have under laws that apply to you and that can’t be excluded by contract.

5.9 The Ora router#

Some operations pass through on-chain programs or contracts operated by Ora (the Ora router):

• during some launches and Unlink Wallets runs on Solana, funds and tokens pass through accounts controlled by the Ora router before they reach your wallets, and what is left there is swept back to your wallets at the end of the operation;
• on Robinhood Chain, during each trade made through Ora, the Ora router takes Ora’s trading fee (section 7.1) and sends it to Ora’s fee wallet for the token traded. It pays no cashback or referral share during the trade: they are credited later, to rewards balances (section 13).

While assets are in the Ora router, the router’s code controls them, not the keys of your wallets. A fault in that code, or an attack on it, could cause losses (section 15.2). We are responsible for the Ora router under section 23, as for the rest of our systems.

6. Balance, deposits and withdrawals#

6.1 Your Balance#

Your Balance is the amount of USDC in your Main Wallet on Solana (or on your Phantom address, if your session uses it: section 5.1), shown at one US dollar per USDC.

• It is a display, not money we owe you. Your Balance is not a bank account and not a claim against Ora for dollars. Ora does not hold fiat currency for you.
• USDC is issued by a third party, Circle, not by Ora. If USDC loses its peg, your Balance still shows one dollar per USDC, so the dollar figure can differ from what your USDC is worth or can be sold for. If its issuer freezes an address, the funds may become unavailable (section 15.3).
• What you use it for. You pay from your Balance to fund launches, buy Marketplace wallets and pay for add-ons.
• Account Value adds the SOL and ETH your Main Wallet keeps for network fees, and any USDG on its Robinhood Chain address not yet moved to your Balance (section 5.2), at market prices. It does not include your token positions, or your launch, relay, aged or imported wallets. It is an estimate based on market data (section 12.1).

6.2 Deposits#

• USDC on Solana, USDG on Robinhood Chain. You can deposit USDC on Solana and USDG on Robinhood Chain, at the address shown in the Deposit window for the network you select. Each network has its own address, and the window’s Accepting section shows the coin that network takes. USDG is a stablecoin issued by a third party, not by Ora (section 15.3).
• USDG received on Robinhood Chain. USDG received on your Robinhood Chain address, and any ETH there, moves to your Balance on Solana, as USDC, through Relay, the next time you open Ora, once it is worth about $5 or more (section 5.2). Smaller amounts stay on your Robinhood Chain address until they reach that level.
• Don’t send other assets on Robinhood Chain. The app doesn’t move or count any asset other than USDG and ETH sent to your Robinhood Chain address. Since the key of that address can’t be exported (section 5.3), you may be unable to recover it.
• Use the right address and network. Copy the address with Copy Address or the QR code, and send only the coin shown under Accepting for that network (USDC on Solana, USDG on Robinhood Chain), over the network of the address you copied.
• Mistakes can be permanent. If you send another asset, or use another network, the funds may be lost for good. We have no obligation to recover them, and recovery is often impossible.
• Timing. A USDC deposit on Solana is added once the network has confirmed it. A USDG deposit is added once it has moved to Solana as described above. Your Balance refreshes about once a minute.
• Lawful funds. Only deposit funds that are yours and that come from a lawful source.

6.3 Withdrawals#

• What you receive. Withdrawals are paid from your Balance, in USDC only.
• One address. Each withdrawal is a single transfer to the one destination address you enter. It can’t be split between several addresses. You enter only the address and the amount: there is no network to choose.
• Route. Withdrawals of your Balance go through Husher, and section 11.1 applies to them, including its point 6 on Husher’s fees. The app shows the route and the fees before you confirm.
• If you can’t use Husher. If Husher-routed features are unavailable to you, your USDC stays in your Main Wallet, or on your Phantom address if your session uses it, and you can still move it out yourself: if your session uses your Main Wallet’s own Solana address, export your recovery key (section 5.3) and move the USDC with another wallet app; if it uses your Phantom address, move it from Phantom. If Husher holds or refuses one of your withdrawals, section 11.1 applies.
• Your responsibility. Check that the address is correct and can receive USDC. Withdrawals can’t be reversed.
• When we may hold a withdrawal. We will not block or delay a withdrawal of your Balance, except:
  • where the law, sanctions or a competent authority requires it;
  • for a short time, to protect you if we suspect that someone else is using your Account;
  • where a routing provider holds the transfer (section 11).

6.4 Withdrawing from launch wallets#

To move the SOL or ETH left in your launch wallets back to your Balance, use Withdraw Funds in Portfolio > Wallets. This includes the wallets of a launch you did not deploy. This withdrawal, Consolidate Withdraw, sends the funds through Husher back to your Balance (section 11.1). Each selected wallet sends its whole balance. Wallets holding too little to send keep their funds. If Husher refunds an operation, the refund goes back to the launch wallet it came from (section 11.1).

6.5 Mistakes and reversals#

Blockchain transactions are final. If you send funds to a wrong address, on a wrong network or in a wrong amount, we can’t cancel or reverse the transaction. If the mistake was caused by an error in our systems, section 23 applies.

7. Fees#

7.1 Our fees#

What carries no Ora fee. We charge no fee for:

• opening and keeping an Account;
• deposits, and withdrawals of your Balance (section 6);
• the automatic balance operations (section 5.2);
• the swaps and transfers inside Consolidate Withdraw (section 6.4);
• the trades between the relay wallets of your own launch or of an Unlink Wallets run, until the supply reaches the final holder wallets (sections 9.3 and 10.6);
• burns, locks, and claims of creator rewards;
• crediting and claiming your rewards balance (section 13.4). The network fee of a claim is a third-party cost (section 7.2).

Where the trading fee goes. The trading fee on a token goes to Ora’s fee wallet for that token. Part of it is later credited as cashback to the user who launched the token, and as referral shares to that user’s referral chain (section 13). No part of it is paid to anyone else during the trade.

Opening an Account is free. If a cost isn’t in this table or shown to you in the app as an Ora fee, it isn’t ours (section 7.2).

7.2 Third-party costs#

You also pay costs charged by others. They are not our fees and we don’t receive them:

• network fees in SOL or ETH;
• the priority fees and validator tips (shown as “bribe” in the app) you set in your trading presets;
• Jito tips for bundled transactions;
• the costs of creating a token and token accounts;
• launchpad fees;
• the fees or spreads of funding and routing providers, such as Husher, Jupiter and Relay;
• lock provider fees, from Streamflow or HoodLock;
• slippage and price impact.

The docs give indicative amounts, but third parties set and change their own costs. Network fees, priority fees and tips may be spent even when a transaction fails or lands late.

7.3 How fees are shown and charged#

Before you confirm an action, the app shows our fee or price. Where possible, it also shows an estimate of third-party costs, for example in the Token Preview, the send preview and the Order Summary.

When you confirm, you authorise us to take our fee as described in this section.

Cashback and referral shares (section 13) are paid out of our fee. They cost nobody anything extra: the fee is the same whether or not the user who launched a token, or the people who referred that user, receive a share of it.

7.4 Changes to fees#

We may change our fees for valid reasons, such as changes in our costs, in third-party costs or in the Services.

• We will tell you at least 30 days before a fee increase or a new fee applies, by email if your Account has an email address and in the app.
• A change never applies to transactions made before it takes effect.
• If you don’t agree, you can stop using the Services, withdraw your assets and close your Account, free of charge, before the change applies.
• Fee reductions and promotions can apply immediately.

7.5 Total prices and currency#

The fees and prices shown in the app are the total amounts you pay to Ora, including any tax that applies to them.

Fees are charged in the asset of the transaction. Amounts shown in US dollars are estimates based on third-party price data.

8. Marketplace (aged wallets)#

8.1 What you get#

On the Marketplace, you buy aged wallets: wallets created and prepared in advance by Ora’s systems, each with an on-chain history.

What you get is the exclusive use, within Ora, of a wallet with on-chain history, together with the assets it holds. Its private key stays in Ora’s systems: you use the wallet through your Account, and you can export its key in the cases in section 5.4.

For each wallet, the listing shows:

• its tier (Gold or Diamond);
• its price, in the chain’s native coin;
• the balance and the tokens that come with it;
• its number of transactions;
• how and when it was funded.

The balance and the tokens come with the wallet: they are not added to the price. You can buy up to 100 wallets per purchase.

Once bought, the wallet becomes an Ora-operated wallet linked to your Account (section 5.4). The assets in it are yours.

8.2 Payment and delivery#

You pay from your Balance (section 6.1), so the payment leaves from your Main Wallet, or from your Phantom address if your session uses it (section 5.1). The payment is routed through Husher (section 11.1).

• Reservation. Once your payment is sent, the wallets are reserved for you and leave the Marketplace.
• Delivery. They appear in your Portfolio once Husher completes the payment.
• Failure. If a purchase fails, the app tells you why. If Husher refunds your payment, the refund goes back to the address the payment left from (section 11.1). If Husher completed the payment to us but we can’t deliver the wallets, we refund you in full to your Balance.

8.3 Aged wallets added during a launch or Unlink Wallets#

When you add aged wallets to a launch or use them in Unlink Wallets:

• Ora first uses the aged wallets you already own on that chain that no launch is using. You don’t pay for those again.
• Ora buys the rest for you from the Marketplace. You choose how many, not which ones. The payment is routed through Husher (section 11.1), and the Husher consent step applies.
• Their price shows before you confirm, and you pay for them when you add them, not with the launch.

8.4 What we promise, and what we don’t#

We promise that each wallet you buy:

• exists on the chain stated;
• matches its listing when you buy it: tier, number of transactions, balance and token holdings;
• is linked to your Account once the payment is complete;
• has its key held only by Ora’s systems.

If a wallet you bought doesn’t meet these promises, tell us at contact@useora.xyz. Section 23 applies.

We don’t promise that:

• the wallet’s history will lead to any particular result;
• the tokens it holds have any value or can be sold;
• the history or holdings will stay unchanged after you buy the wallet.

We make no promise about how third-party tools display or analyse any wallet.

8.5 Lawful use#

You must use aged wallets lawfully and in line with section 16. In particular, you must not use them to mislead buyers about who controls a token’s supply.

If we end these Terms for a reason other than your breach, section 21.7 says what happens to the aged wallets you bought.

9. Launching tokens#

9.1 Your token is your responsibility#

When you launch a token through Ora, you are its creator. Depending on the law, you may also be its issuer and the person offering it to the public.

• Who does what. You decide to create and launch your token. Ora’s systems prepare and submit the creation and first-buy transactions on your instruction, from wallets assigned to you. Ora does not choose, endorse or market your token, and does not offer it to the public on its own behalf. The launchpad deploys the token under its own rules.
• Your responsibilities. You alone are responsible for:
  • your token and its Token Content;
  • what you and the people acting with you say about it;
  • complying with the laws that apply to you and to your token. These can include rules on offering crypto-assets to the public, such as rules that require the person who offers them to publish information about them, and consumer, advertising, intellectual property and tax law.

We don’t check that your token or your launch complies with the law.

You must not launch a token that:

• is, or presents itself as, a share, a bond or another financial instrument;
• promises returns, a share of profits, dividends, redemption, yield or rewards for holding it;
• claims to give rights in another asset, including in the shares behind a tokenized stock.

9.2 Token Content#

You provide the Token Content: name, ticker, description, logo, banner and links.

• Your rights. You must own the rights to it or be allowed to use it (section 18).
• No misleading content. It must not be misleading, and must not impersonate a person, a brand or another project.
• Drafts. Your launch settings and Token Content are saved automatically as a draft on our servers, so you can come back to them.
• Publication. When you launch, we send the Token Content to the launchpad and to an IPFS storage service. From then on, it is public and permanent. We can stop showing it in the Services, but we can’t remove it from the blockchain, IPFS or the launchpad.
• Linking an X profile. Where the app offers it, you can link an X profile to your token. X then shares your public profile with us, under X’s own terms.

9.3 Launch types#

Atomic Launch is the launch type available today:

• Ora’s systems prepare the creation of your token and the first buys of your wallets: your DEV wallet and a first set of launch wallets. They submit them together, as a bundle, to block builders through Jito, so they can be processed in the same block.
• After the first buys, those wallets sell the supply on the launchpad to one or more further sets of your Ora-operated wallets, in the same block or after the delays the plan sets. The intermediate (relay) wallets end empty. The token page in Ora shows only your DEV wallet and the final holder wallets.
• Each of these sales and buys is a public, on-chain trade. Each hop carries launchpad and network fees. Section 7.1 says which of them carry an Ora fee.

Nothing guarantees that a bundle lands as planned. It may:

• be rejected;
• land in a later block;
• land only in part;
• be preceded by other buyers.

Basic Launch is shown as coming soon. Once available, it will buy your supply in steps after deploy, and others may buy in between.

9.4 Funding your wallets#

On the Wallets step, you choose how many wallets buy your supply and how they are funded.

• Recommended Wallet Number. It is a suggestion based on past launches. It does not guarantee any result.
• When you pay. Funding starts when you click Create Token. It is paid from your Balance.
• Funding types:
  • CEX Funding (Solana) or Private Funding (Robinhood Chain) routes the funds through Husher (section 11.1);
  • Classic Funding sends the funds directly from a single funding wallet.
• Minimums. Minimum amounts apply, for example at least 0.1 SOL per wallet on Solana.
• Partial funding. Funding can be partial or late. If part of it fails, use Retry funding on the token page.
• Unspent funds. Funds not spent on your launch stay in your launch wallets until you withdraw them (section 6.4).

9.5 Cost estimates#

The Token Preview shows estimates, such as BE-MC, Net Cost, Total Cost and the figure the app currently labels Max Loss. They are based on current prices, launchpad rules and the costs known before you launch. Actual costs and results can differ.

These figures are estimates, not limits. In particular, the figure labelled Max Loss is not a maximum: you can lose more than it shows, or more than the Net Cost. For example, the price of your token can fall before you sell, so the supply you bought may not be recoverable at its cost.

9.6 Deploying#

Deploy unlocks once your wallets are funded. When you confirm with Deploy Token, the deployment can’t be cancelled.

9.7 Launchpads#

Each launchpad has its own terms, fees, bonding curve, migration rules and content rules, and can change them or stop its service. A launchpad may refuse, hide or remove a token. You must comply with the terms of the launchpad you use. We are not responsible for launchpads’ decisions.

The chains and launchpads available are those shown as available in the app. Those marked “coming soon” are not yet available.

9.8 Tokenized stocks and other paired assets#

Some launchpads let you pair your token with crypto-assets or tokenized stocks. These assets are issued by third parties. They may be restricted in your country, may be treated as financial instruments in some countries, and don’t give you rights in the underlying shares unless their issuer says so. Ora does not offer, issue or sell them. Check that you are allowed to use them.

10. Trading, automated features and the API#

10.1 Buying and selling#

You can buy and sell tokens from the token page. For each preset, you set:

• the slippage: the maximum price difference you accept;
• the priority fee and the validator tip (shown as “bribe” in the app), paid to have your transaction processed faster.

A trade can fail, or execute at any price within your slippage. Priority fees and validator tips may be spent even if the trade fails.

10.2 Instant Trade and multi-wallet trading#

Instant Trade sends a trade in one click, without a further confirmation step, using the current preset and the wallets you selected.

Multi-wallet settings can vary the amount bought by each wallet (Buy Variance) and add a delay between transactions (Transaction Delay).

Check your presets, amounts and selected wallets before you click. Trades you trigger are executed as sent.

10.3 Sell strategies#

You can set up automated sell strategies: Mirror Sell, TWAP Sell and Limit Sell.

• They run without you. Strategies run automatically on Ora’s systems, using your Ora-operated wallets, including while you are offline. You can create them before your token is deployed.
• They are standing instructions. By creating a strategy, you instruct us to sell when its conditions are met, according to our market data, until it completes, its duration ends, or you pause or delete it. A strategy costs nothing until it executes.
• Execution isn’t guaranteed. A strategy may execute late, in part, at a worse price than expected, or not at all. This can happen when the market moves fast, data is late or wrong, a network is congested, a launchpad changes, a wallet lacks funds for fees, or the Services are unavailable.
• Strategies combine. Several strategies can run on the same wallet. Together, they can sell more than one of them alone would.
• Changes take effect once processed. You can pause, resume, edit or delete a strategy at any time. A change applies once our systems have processed it. A sell already submitted may still execute.
• Keep an eye on them. You are responsible for setting and monitoring your strategies.

If we suspend your Account or a feature, we may pause your strategies. We tell you when we do.

10.4 Sell All#

Sell All sells your position across the selected wallets at once, at market prices. It can have a large price impact. It can’t be cancelled once confirmed.

10.5 Supply actions#

• Send Supply. Sends tokens from the wallets you select to up to 5 addresses, as a percentage of supply. Our fee is taken in tokens and sold on the market in the same transaction (section 7.1). The preview shows the fee, the total debited and the wallets used. Some transfers may land while others fail: use Retry failed to resend what is still owed. Transfers can’t be reversed.
• Burn. Destroys tokens permanently. It can’t be undone.
• Lock. Locks tokens from your token’s DEV wallet until the date you choose, through Streamflow on Solana or HoodLock on Robinhood Chain.
  • The lock is a smart contract run by that provider, under its terms and fees.
  • Locked tokens can’t be released before the unlock date, by you or by us. The whole amount unlocks at that date: there is no partial release.
  • At the unlock date, Ora’s systems send a transaction that withdraws the tokens from the lock back to the wallet they were locked from. That transaction can be delayed, or fail and be retried. The tokens are back only once the app shows the withdrawal as confirmed.
• Creator rewards. Creator rewards are set and paid by the launchpad. Whether they exist, and how much they are, depends on the launchpad. When you claim, they are sent to your token’s creator wallet. If that is an Ora-operated wallet, sections 5.4 and 21.4 apply to them. We don’t guarantee any amount.

10.6 Unlink Wallets#

Unlink Wallets moves the supply of a token you hold into a new set of your own wallets:

1. Ora’s systems sell, on the market, the supply held by the input wallets you select.
2. Your output wallets buy the supply back. They are aged wallets, including ones Ora buys for you on the Marketplace at the price shown (the payment is routed through Husher, section 11.1), or your own imported wallets. The supply may pass through relay wallets on the way.

• Costs. Each sale and each buy carries launchpad and network fees and price impact. Section 7.1 says which of them carry an Ora fee.
• Timing. Others may trade between the sales and the buys. Your funds are available again once the redistribution is done.
• No promise about analytics. We make no promise about how third-party tools display or analyse any wallet.
• Lawful use. You must use this feature lawfully and in line with section 16. In particular, you must not use it to conceal from buyers the share of a token’s supply that you control.

10.7 Execution in general#

We take care to carry out your instructions promptly and correctly. However, blockchain transactions depend on networks, validators, block builders, node (RPC) providers and launchpads that we don’t control.

We don’t guarantee that a transaction will be included in a given block, within a given time or at a given price. A notification that a transaction was submitted does not mean it was confirmed: check the result on-chain.

If a transaction fails or goes wrong because of an error in our systems, section 23 applies.

10.8 The Ora API#

The Ora API, at api.useora.xyz, lets your own software use the Services on your Account with the same functions the app uses: launching tokens, trading, running sell strategies and reading your data. The API documentation, at docs.useora.xyz/developers, explains how it works.

Sections 10.8 to 10.11 are the “API Terms of Use” the app refers to. They apply, together with the rest of these Terms, from the moment you generate an API key. If the documentation and these Terms differ, these Terms prevail.

• Off by default. API access is off on every Account. We turn it on at our discretion, when you ask us (section 4.5).
• One key per Account. You generate your key in the app, in the API Key window. It is shown once. We store only a fingerprint of it (a hash), so we can’t show it to you again or recover it.
• Rotating and revoking. Generating a new key stops the previous one from working. You can revoke your key at any time through the API, or by asking us.
• Turning access off. We may turn off API access on your Account, or revoke your key, with immediate effect in the cases of section 21.2. We may also stop offering API access to your Account for any other valid reason, with at least 30 days’ notice. Either way, the rest of your Account keeps working.
• Fees. Actions made through the API carry the same fees as the same actions in the app (section 7). If we start charging for API access itself, we will tell you at least 30 days in advance, and you can stop using the API before the charge applies.

10.9 Your API key#

• It acts as you. Anyone who has your key can act on your Account through the API: trade, launch, create sell strategies, and send tokens or funds from your Ora-operated wallets to outside addresses. Every call made with your key is treated as an instruction from you (section 3.2), unless the key was obtained through our fault or a security failure on our side.
• Keep it secret. Keep your key on servers or devices you control: in a secret store, in an environment variable, or in the protected storage of an app or browser extension installed on your own device. Never put it in a website’s code, in a URL, in a public repository or in a message. Never give it to anyone else, except to software that has our agreement under section 10.11. We will never ask you for it (section 4.4).
• If it leaks. Generate a new key at once, which stops the old one, and tell us at contact@useora.xyz.
• Your Main Wallet stays in your hands. The API gives no access to your Main Wallet’s keys. Operations that move funds out of your Main Wallet return transactions that you sign yourself (section 5.1).

10.10 Using the API#

• Real funds, no test mode. There is no test environment. Every call acts on mainnet with real funds, exactly like the same action in the app, and blockchain transactions can’t be reversed (section 6.5).
• Same rules as the app. Actions made through the API carry the same risks (section 15) and follow the same rules (section 16) as in the app. Execution is not guaranteed (section 10.7).
• Check before you retry. A call that fails or times out may still have been carried out. Check the state of your positions, launches and strategies before you send it again. We are not responsible for duplicate operations caused by your retries, unless they result from an error in our systems (section 23).
• Your software is your responsibility. You are responsible for the software that uses your key: how it is built, secured and monitored, and what it sends. We don’t review it.
• Rate limits. We limit the number of requests per Account and per IP address. The current limits are in the documentation and may change. You must not try to get around them (section 16.4).
• For your own use, unless we agree otherwise. Use the API for your own Account. Without our written agreement (section 10.11), you must not share your key, let others use your Account through it, offer the API or its functions as a service to others, or redistribute data from it at scale (section 16.4).
• Changes. We may add, change or remove endpoints, fields and limits. We try to announce in the documentation, in advance, changes that stop existing calls from working. Section 20.2 applies to changes that have more than a minor negative effect on your use of the Services.
• Availability. We don’t guarantee that the API will always be available, or that it will be available whenever the app is (section 20.1).
• Records. We record the requests made with your key (time, function called, result, request ID and IP address) to run, secure and limit the API, and to answer your questions. The Privacy Policy explains how we handle this data.
• Stopping. You can stop using the API at any time, and revoke your key.

10.11 Building for other people#

You can build bots, dashboards, platforms, browser extensions and other software on top of the API. For yourself, with your own key, sections 10.8 to 10.10 are enough. Before you offer your software to other Ora users, you need our written agreement: write to contact@useora.xyz and tell us what it does and how it handles keys. We may refuse, or end our agreement, for a valid reason.

If we agree:

• Each user uses their own key. Your software acts only on the Account of the user who gave it their key, and only to do what that user asked for. The user can revoke the key at any time.
• You protect the keys you receive. You keep them as section 10.9 requires, you never use them for anything else, and you delete a key as soon as its user stops using your software or asks you to.
• You are clear with users. You tell them that your software is not run by Ora, and that their key lets it act on their Account. You never ask them for a recovery key, a private key or a sign-in code.
• You are responsible for your software. You follow these Terms, including section 16, and you answer to your users for your software. We don’t review it and are not responsible for it.

If you give your key to someone else’s software, it can do everything your key can (section 10.9). Only use software you trust and that has our agreement, and revoke your key if you stop using it.

11. Third-party routing: Husher#

11.1 Husher#

1. What Husher is. Some features send your funds through Husher, a swap-routing service run by HUSH Technology Inc. Husher is independent of Ora. These features are:

   • CEX Funding (Solana) or Private Funding (Robinhood Chain);
   • Consolidate Withdraw;
   • Marketplace payments, including for the aged wallets Ora buys for you when you add aged wallets to a launch or use them in Unlink Wallets (sections 8.3 and 10.6);
   • withdrawals of your Balance (section 6.3);
   • any other feature where the app shows Husher as the route before you confirm.

   Ora’s systems create the order with Husher from your instructions. Your Main Wallet, or your Phantom address if your session uses it (section 5.1), or your launch wallets for Consolidate Withdraw, then send the deposit. Husher and the exchange partners it uses provide and carry out the swap, not Ora. Ora is not Husher’s agent, does not operate the swap, and makes no promise on Husher’s behalf about rates, timing, availability, refunds or results.

2. Husher’s terms apply to you directly. Before your first Husher-routed action, and again before your next one after Husher changes any of these documents, the app asks you to accept the current versions of Husher’s Terms of Service, AML Policy and Privacy Policy, by ticking a box that is not pre-ticked. You can’t continue without it. Before each Husher-routed action, the app also reminds you that Husher provides and executes the swap, that it may hold, delay or refuse it or ask you for identity documents, and that Husher may receive and use your wallet addresses, your IP address and data about your device.

   • A separate agreement. Husher’s documents form a separate agreement between you and Husher. Ora is not a party to it.
   • The exchange partner’s terms. The exchange partner that executes your swap also applies its own terms and policies. Questions about funds it holds, its identity checks or its refunds are settled with that partner. Husher identifies it and helps you contact it.
   • Disputes with Husher. Under Husher’s terms, you must notify Husher of any dispute by email to support@husher.io within 30 days, and first try to settle it informally. Disputes then go to confidential arbitration, and Husher’s terms exclude class actions. Laws that apply to you may still give you protections that Husher’s terms can’t exclude. These rules apply only between you and Husher: your contract with Ora is not affected (section 27). We will give you the operation details we hold, so that you can meet that deadline.

3. Who can use Husher-routed features. You may use them only if you meet Husher’s conditions:

   • you are 18 or older, or of legal age where you live;
   • you use only lawful funds that belong to you;
   • you are not a politically exposed person, a close relative or a close associate of one. If you become one, stop using these features and tell Husher;
   • you are not a citizen or a resident of, and not located in, a country Husher restricts.

   Husher’s Terms of Service list the countries it restricts. That list applies to citizens and residents of those countries wherever they are, not only to people located there. Husher can change its list at any time, without notice.

   We may block Husher-routed features where we detect a restricted location, but it is up to you to check that you are eligible. Where you can’t use them, you can use Classic Funding instead of CEX or Private Funding, and you can still move the USDC of your Balance out yourself (section 6.3). Withdrawals from your launch wallets (Consolidate Withdraw) and Marketplace purchases, including the aged wallets bought for a launch or for Unlink Wallets, have no other route in the app: they are then unavailable to you.

4. Holds, identity checks and refusals. Husher, or the exchange partners it uses, may:

   • delay, hold, freeze, refuse or reverse a transfer;
   • ask you for an identity document, a selfie or liveness check, or proof of where your funds come from, usually with a deadline of 5 to 14 days. If you don’t answer in time, the transfer may be refused or the funds kept frozen;
   • in serious cases, keep funds frozen for weeks or months, and withhold a refund until an authority says otherwise;
   • refund a rejected transfer minus its investigation and verification costs, or ask you to pay resolution costs separately before acting.

   We can’t override these decisions. Husher usually contacts you through us. When it sends us a request about you or your operations, we pass it on by email if your Account has an email address, and in the app, within 1 business day of receiving it. Check your email and the app’s notifications.

   When Husher makes a written request under its API terms that identifies an operation, we give Husher the records described in section 4.5 of the Privacy Policy for that operation. We may suspend Husher-routed features for you until a request is resolved.

5. While your funds are in transit. From the moment the deposit is sent until the funds arrive, they are under the control of Husher or its exchange partners, not under yours or ours.

   • Refunds are decided by Husher’s exchange partner and sent to the address the funds came from: your Main Wallet, or your Phantom address if the funds left from it (section 5.1), or the launch wallet for Consolidate Withdraw. The deductions in point 4 may apply.
   • Deposit limits. Husher’s terms accept one deposit per order and set minimum and maximum amounts. Ora builds each order to fit them, but a deposit outside Husher’s limits may be refused or refunded in part.
   • We keep the refund address available. We keep a launch wallet, and its key, available while a Husher-routed operation sent from it is pending or could still be refunded, even if you archive the wallet or close your Account. When a refund arrives, we tell you, and you can withdraw it again (section 6.4).

6. Fees. Husher and its partners charge their own fees. These are built into the rate shown before you confirm, and network fees come on top. The quote is an estimate, and the amount actually received can differ. These fees are separate from ours. We receive no payment from Husher for operations routed through it, and take no share of its fees or its partners’ fees.

7. Availability. Husher can change, suspend or stop its service, or Ora’s access to it, at any time and without giving a reason. We will then offer other routes where we can, such as Classic Funding, and you can still move your USDC out of your Balance yourself as section 6.3 explains. We can’t guarantee that a transfer already in progress will complete on time.

11.2 What these features do and don’t do#

CEX Funding, Private Funding and Consolidate Withdraw can make the links between your wallets harder to see on public blockchains.

They don’t make you anonymous.

• Ora, Husher and the exchange partners it uses may keep records that link where funds came from and where they went, and may have to share them with authorities.
• Anyone analysing public blockchain data may still link your wallets.

You must not use these features to hide the origin of unlawful funds, to evade sanctions, taxes or law enforcement, or to mislead buyers (section 16).

11.3 Who is responsible for what#

We are responsible for our part:

• building the orders, addresses and amounts correctly from your instructions;
• showing you correct information;
• passing on requests from these providers.

We are not responsible for the decisions, delays, rates, failures or compliance measures of Husher or the exchange partners it uses. This exclusion does not apply where the loss was caused by our breach or fault (section 23).

12. Market data, charts and information features#

12.1 Market data#

Prices, market caps, volumes, holders, PNL, Account Value, break-even estimates, bonding-curve progress and wallet labels come from two kinds of sources:

• public blockchain data;
• third-party sources, such as node (RPC) providers, launchpads, DexScreener and price and market-data providers such as DefiLlama and CoinGecko.

This data can be late, incomplete or wrong. It is for information only. Check it before you act on it. Automated features rely on it too (section 10.3).

12.2 Charts by TradingView#

Price charts in the Services are drawn with charting software made by TradingView, Inc. (tradingview.com): its Advanced Charts and Lightweight Charts™ libraries, each used under its licence.

• TradingView provides the software only, not the data. It does not provide, check or endorse the prices, volumes, market caps or other figures shown in our charts. We compile them from the sources in section 12.1, and they can be late, incomplete or wrong.

• Keep TradingView’s logo visible. TradingView’s logo on our charts must stay visible. You must not hide, crop or remove it, including when you share a chart, for example in a screenshot or a video.

• Lightweight Charts notice. TradingView Lightweight Charts™ is provided under the Apache License, Version 2.0. Its attribution notice reads:

  TradingView Lightweight Charts™

  Copyright (c) 2025 TradingView, Inc. https://www.tradingview.com/

• No connection with Ora. TradingView is not a party to these Terms, is not affiliated with Ora and is not responsible for the Services.

• Information only. Charts and indicators are information tools, not investment advice or a recommendation to buy or sell.

TradingView and Lightweight Charts are trademarks of TradingView, Inc.

12.3 Tracker and wallet labels#

The Tracker lets you follow wallets by their public address. You watch them; you don’t control them.

• Your labels. The names and emojis you give tracked wallets are visible only to you. Don’t use labels that are defamatory or unlawful, or that reveal sensitive information about someone.
• Notifications of tracked trades can be late or missing.
• Known wallets. In some tables, Ora labels wallets with the public name, handles or picture of the trader they are known to belong to. These labels come from public sources and may be wrong. They don’t mean that the person uses Ora, or that Ora endorses them. If a label names or shows you and you want it changed or removed, write to legal@useora.xyz. Section 4.16 of the Privacy Policy explains your rights.

12.4 Callouts#

Callouts show posts about a token written by third parties on FOMO and on Pump.fun. They are marked as coming soon in the app.

• We show them as posted and don’t check them.
• They may be wrong or misleading, and they may be paid or undisclosed promotion.
• The position and PNL shown with a callout are those reported by FOMO or Pump.fun for its author.
• We may stop showing a source at any time.

Callouts are not advice and don’t reflect Ora’s views.

12.5 Bubblemaps#

The Bubblemaps view, marked as coming soon, shows how a token’s supply is spread across wallets. It may be incomplete. A map without clusters is not a sign that a token is safe or of good quality.

12.6 PNL cards#

PNL cards are created on your device from our data. Images or videos you upload as a background stay on your device.

You are responsible for what you share. You must not alter a card, or present it, in a way that misleads others about your results.

12.7 Leaderboard#

The leaderboard shows signed-in users the top users over the period they select, ranked by realised PNL, with:

• their display name: their referral code, or a shortened wallet address;
• coins deployed, volume, points and PNL.

It doesn’t show anyone’s cashback, referral shares or rewards balance.

If you don’t want to be identifiable, choose a referral code that doesn’t contain your name or a handle. Sections 4.9 and 11.2 of the Privacy Policy explain how to object to being shown.

13. Rewards: points, ranks, cashback and referrals#

13.1 Points and ranks#

You earn Ora points on your trading volume: the buys and sells you make through the Services, counted in US dollars at the time of each trade. You currently earn 0.1 point for each US dollar of volume, multiplied by the multiplier of your rank. Your rank depends on your total volume:

• Volume only. Launching tokens, referring people, accepting an invite and completing quests don’t earn points.
• You keep your rank. Once you reach a rank, you keep it, including a rank you reached under earlier rules. We lower a rank only under section 13.7.
• Points have no cash value. They are not money, electronic money, a crypto-asset or property. You can’t sell, transfer, exchange or withdraw them, unless we expressly say otherwise, in writing, for a specific program.
• No promise of a token. We don’t promise any token, airdrop or future conversion of points. If we ever offer a reward based on points, it will have its own terms.
• Changes. We may change how points are earned, the ranks, the thresholds and the multipliers. We tell you at least 30 days before a change that is unfavourable to you applies, in the app and by email if your Account has an email address. Other changes apply from the date we announce them in the app. No change affects points already credited.
• Corrections. We may correct points credited by mistake.

13.2 Cashback#

• What you get. You get back a share of the fees Ora collects on the tokens you launch with Ora (your tokens), including the trading fee (section 7.1) on the buys and sells of your tokens made through the Services. This is your cashback: currently 10% of those fees. Every user gets it, whether or not they joined through a referral link.
• In SOL. Cashback is credited in SOL. Fees collected in another asset count at their value in SOL when we credit them.
• Where it goes. Your cashback is credited to your rewards balance (section 13.4).

13.3 Referral program#

Your link. You can share a referral link with a code of 3 to 32 characters. The code must not infringe anyone’s rights, impersonate anyone, mislead or offend. We may refuse a code or reset it.

Your referees. A person who signs up through your link becomes your referee. Each Account can have only one referrer, set at sign-up.

Your referral chain. Your referees are your level 1. The people who sign up through the link of one of your level 1 referees are your level 2, and the people who sign up through the link of one of your level 2 referees are your level 3.

What you earn. You earn a referral share of the fees Ora collects on the tokens that the people in your referral chain launch with Ora (their tokens, as in section 13.2), at the referral rates shown on the Rewards page. Referral shares come from the fees on their tokens, not from the fees on their trades of other tokens. The current rates are:

• Your level 1 rate is set when each referee signs up. The partner rate applies to the people who sign up through your link after your approval as a partner. People who signed up before keep the rate set when they signed up.
• Paid out of our fee. Referral shares come out of our fee and cost the people in your chain nothing extra (section 7.3).
• In SOL, to your rewards balance. Referral shares are credited in SOL to your rewards balance (section 13.4). As for cashback, fees collected in another asset count at their value in SOL (section 13.2).
• Accounts operated by Ora. A referral chain stops at an Account operated by Ora: no referral share is paid to that Account or to the levels above it.
• What the Rewards page shows. USD Earned and the USD Rewards chart show what you have earned from referrals, in US dollars, as an estimate. They don’t include your cashback.

Rate changes. We may change the cashback and referral rates for the future, with at least 30 days’ notice, in the app and by email if your Account has an email address. A change never reduces amounts already credited to your rewards balance.

What referrers see. Referrers see some data about the people they referred directly, their level 1: wallet address, date joined, coins launched, volume, the points those people’s activity earned them under the earlier points system, and what they have earned through them. They don’t see who is in their levels 2 and 3, only the total of what they earn. Section 4.9 of the Privacy Policy tells referees what their referrer sees.

13.4 Your rewards balance and claims#

• Your rewards balance. Your cashback and your referral shares are credited to your rewards balance, in SOL. It is a record of what we will pay you when you claim, not a wallet. It earns no interest, and you can’t transfer it to another Account.
• On its way, then claimable. We move the fees collected on tokens into Ora’s rewards pool from time to time. While the fees behind your share are on their way, the Rewards page shows it under On its way, as an estimate in US dollars. Once they have arrived, your share becomes claimable and shows under Rewards to claim, in SOL. Until then, an amount on its way can still change, for example if a transfer fails.
• Claim. Click Claim on the Rewards page to send your whole claimable balance to your Main Wallet on Solana (section 5.1), in SOL, in one transfer. You can’t claim part of it, or have it sent to another address. The network fee of that transfer is deducted from the amount sent. The app tells you the amount sent.
• After a claim. The SOL you claim is treated like any SOL in your Main Wallet: the automatic balance operations may convert the part above the SOL reserve into USDC in your Balance (section 5.2).
• Amounts. Amounts are calculated in the smallest unit of SOL and rounded down. Converting fees collected in other assets into SOL can slightly reduce their value. Amounts shown in US dollars are estimates.
• Timing. We don’t promise when or how often fees reach the rewards pool, or when a share becomes claimable.
• If a claim fails. If the transfer of a claim fails, the amount goes back to your rewards balance and you can claim again. If the app showed a claim as sent but the SOL didn’t arrive, write to contact@useora.xyz: we check the transfer and, if it didn’t go through, put the amount back in your rewards balance.
• No Ora fee. We charge no fee to credit or claim your rewards balance (section 7.1).

13.5 Referral and promotion rules#

You must not:

• refer yourself, or open or use several Accounts to earn rewards;
• create fake sign-ups, or make trades, including trades of your own tokens, whose main purpose is to generate points, cashback or referral shares;
• send spam or unsolicited messages, or use bots to promote your link;
• make false or misleading claims about Ora, about what people can earn, or about any token;
• present yourself as Ora, or as speaking for Ora.

When you promote Ora in exchange for referral shares, you must:

• comply with advertising, consumer protection and influencer marketing laws;
• clearly disclose that you earn a commission, for example with a label such as “ad” or “partnership”;
• not promote Ora to an audience where the laws that apply to you or to that audience don’t allow paid promotion of Ora’s services.

13.6 Partners#

Creators and people with an audience can apply to our partner program. We decide on each application. Approved partners get the partner rate at level 1 (section 13.3) for the people who sign up through their link after approval. They agree to separate partner terms, which apply in addition to these Terms. The rules in section 13.5 apply to partners.

13.7 Abuse#

If you break the rules in this section, we may:

• withhold, cancel or reclaim the points, cashback and referral shares obtained in breach, including amounts in your rewards balance;
• reset your rank;
• remove you from the program.

We tell you why first and give you a chance to answer. In cases of fraud, we may act first and tell you afterwards. Cashback and referral shares from legitimate activity stay payable.

13.8 Changing or ending the program#

We may change or end the rewards program, cashback or the referral program with at least 30 days’ notice, in the app and by email if your Account has an email address. Changes to points that are not unfavourable to you can apply sooner (section 13.1).

If cashback or the referral program ends:

• the fees collected on tokens before the end still count, and the cashback and referral shares on them are credited to rewards balances;
• your rewards balance stays claimable for at least 12 months after the end, and we remind you before that period is over.

Cashback and referral shares may be taxable. You are responsible for declaring them (section 17.2).

14. Third-party services#

14.1 What we rely on#

Ora is built on, and connects you to, services run by others (Third-Party Services). The main ones are:

The Ora router (section 5.9) is not a Third-Party Service: we operate it.

14.2 Their terms apply#

Each Third-Party Service has its own terms and privacy policy. They are separate agreements between you and that provider, and you must comply with them. Where we can, we link to them in the app or the docs.

14.3 When we act on your instructions#

Our systems often deal with Third-Party Services on your instructions. For example, they:

• submit transactions to launchpads and to Jito;
• create orders with Husher;
• send Token Content to launchpads and IPFS;
• place add-on orders with DexScreener.

In each case, our systems carry out your instruction with that service, and the Third-Party Service provides its own service, under its own terms.

14.4 What we don’t control#

Third-Party Services are run by others, under their own rules, and their presence in Ora is not a recommendation. They are independent of Ora, and Ora is not their agent or representative. We don’t state or suggest that any of them holds a licence or authorisation. Their availability, content, security, fees, rules and decisions are their responsibility, not ours, except where a loss results from our own breach or fault (section 23).

A Third-Party Service may change or stop, and this can make some features unavailable. We will try to tell you and to offer alternatives.

14.5 Names and links#

Names, logos and trademarks of third parties shown in the Services belong to their owners. They include:

• blockchains, such as Solana and Robinhood Chain;
• launchpads, such as Pump.fun, Let’s Bonk, StonkFun, Bags, Meteora and Ponsfamily;
• service providers, such as Turnkey, TradingView, Husher, Streamflow, HoodLock, Jito, Jupiter, Relay, Bubblemaps, DexScreener and FOMO;
• centralised exchanges, such as Binance, Bybit, KuCoin, Gate.io, MEXC and WhiteBIT;
• sign-in and community services, such as Google, Phantom, X, Discord and Telegram;
• crypto-assets such as USDC and USDG, and the companies and tokenized stocks whose logos appear in the app or the docs.

We show them only to identify the product, service or asset concerned. Showing them, or linking to them, does not mean that their owners sponsor, endorse or partner with Ora, unless we expressly say so.

“Husher” is a name and brand of HUSH Technology Inc. We use it only to tell you which service carries out an operation, as Husher’s terms require us to.

Robinhood Chain is named for identification only. Ora is not affiliated with Robinhood Markets, Inc.

14.6 Paid add-ons#

Some features let you buy a third-party service through Ora, such as DexScreener’s Enhanced Token Info for your token.

• How you pay. You pay from your Main Wallet, or from your Phantom address if your session uses it (section 5.1), at the price shown.
• The provider decides. The provider decides whether to accept and publish your order, under its own terms.
• If the order fails. If the provider rejects your order or doesn’t deliver it, we refund the price you paid to your Balance, in full.

15. Risks#

Using crypto-assets and the Services involves serious risks. Read this section before you use Ora. It does not list every risk.

15.1 Market risks#

• You can lose everything. Memecoins and other tokens launched on launchpads are highly speculative. Most have no intrinsic value, no issuer obligations and no regulation protecting buyers. Their price can fall to zero within minutes.
• Prices are volatile and markets thin. Liquidity can disappear, so you may not be able to sell at the price you see, or at all.
• Launchpad mechanics. Bonding curves, migrations and launchpad rules affect prices and can change without notice.
• Others can act against you. Other traders, including bots, snipers and token creators, may act in ways that cause you losses.
• PNL cards, the leaderboard and Callouts show what already happened. They don’t tell you how a token or a trader will do next.

15.2 Blockchain and technical risks#

• Transactions are final. Once confirmed, they can’t be reversed.
• Networks can fail. Blockchains can be congested, halted, forked or attacked. Robinhood Chain is a recent network.
• Smart contracts can fail. The contracts of launchpads, lock providers, bridges and tokens, and Ora’s own router (section 5.9), can contain bugs, be exploited or be upgraded by their owners.
• MEV and bundles. Transactions can be front-run, sandwiched or reordered. Bundles can fail or land late.
• Infrastructure can fail. Node (RPC) providers, block builders and our own systems can be unavailable.

15.3 Stablecoin and network risks#

• Stablecoins can fail. USDC, USDG and other stablecoins can lose their peg, and their issuers can freeze addresses. Your Balance still shows one dollar per USDC (section 6.1).
• Moving funds between networks relies on third-party bridges and routing services, such as Relay, which can fail or be delayed.
• Wrong asset or network. Deposits sent on the wrong network, or in the wrong asset, may be lost (section 6.2).

15.4 Wallet and key risks#

• Anyone with a private key controls the wallet. Phishing, malware and fake support accounts target crypto users.
• Losing access. If you lose your sign-in methods and your recovery key, you can lose access to your Main Wallet.
• Keys held by Ora’s systems. The keys of Ora-operated wallets are held by Ora’s systems. A security failure or an outage could affect your access to them (section 5.4). If we stop providing the Services, the key export in section 21.4 applies.
• Imported keys. Keys you import may also be held by others.

15.5 Third-party and routing risks#

• Holds and checks. Routing providers and exchanges can delay, hold or refuse transfers, and ask for identity documents.
• Privacy is limited. Privacy features reduce, but don’t remove, the visibility of links between wallets.
• Third parties can stop. Third-party services can change their terms, raise their fees, or stop serving you or Ora.

15.6 Automated feature and data risks#

• Strategies and one-click trading act on your settings and on data that can be wrong or late. They can sell at bad prices, or fail to sell.
• Automatic balance operations run at market prices, which can be unfavourable at the time they run (section 5.2).
• Estimates are not promises or limits (section 9.5).

15.7 Legal, regulatory and tax risks#

• Rules can change. Laws on crypto-assets are changing in many countries. New rules may restrict or end some features, or the Services as a whole, in your country.
• You can be held responsible. Tokens and launches can expose their creators to legal liability.
• Taxes. Your trades, launches and rewards may be taxable.

15.8 No protection schemes#

Crypto-assets are not covered by any deposit guarantee or investor compensation scheme (section 5.7).

16. Prohibited uses#

You must not use the Services, or help anyone else use them, to do any of the following.

16.1 Market abuse and fraud#

• Create a false picture of a market. Do not make trades, orders or transfers, including between wallets you control, that give a false or misleading impression of a token’s supply, demand, volume, price or holder base. This includes wash trading and painting the tape.
• Hide who holds the supply. You must not conceal, from buyers, the share of a token’s supply that you and people acting with you control.
• Run a pump-and-dump scheme. Do not take part in any scheme to inflate a price with false or misleading information, coordinated buying or undisclosed promotion, and then sell to the buyers drawn in.
• Spoof the market. Do not place or cancel orders, or make trades, with no intention of having them executed in the ordinary way, to move or mislead the market.
• Trade on inside information. Do not trade on information that is not public, in breach of the law or of a duty you owe.
• Front-run other users. Do not front-run or sandwich other users’ transactions, or exploit a bug or information obtained from the Services to trade ahead of them.
• Mislead people about your token. Do not make false or misleading statements or signals about a token, including about:
  • who controls its supply, and what share of it you and the people acting with you hold;
  • its team or its partners;
  • locks, burns or your intentions.
• Scam buyers. Do not launch or promote a token as part of a rug pull, an exit scam or any other scheme to deceive buyers.
• Mislead with promotion. Do not promote a token without disclosing that you are paid for it, or that you hold or intend to sell it, where the law requires such disclosure.

16.2 Financial crime and sanctions#

• Launder money or finance terrorism.
• Hide the origin of unlawful funds, or move stolen or criminal funds.
• Evade sanctions, or deal with sanctioned persons, sanctioned addresses or sanctioned mixing services.
• Use CEX or Private Funding, Consolidate Withdraw, Unlink Wallets or aged wallets to evade law enforcement, sanctions, taxes or an order from an authority.
• Evade taxes.
• Get around the restrictions in section 2, including with a VPN or false information.

16.3 Tokens, content and people#

• Launch a token that is, or presents itself as, a financial instrument, or that promises returns (section 9.1).
• Infringe intellectual property, image or personality rights, for example by using a brand, a logo, a celebrity or another project’s name or image without permission.
• Impersonate a person, a company, a project or Ora.
• Publish content that is illegal, hateful, violent, sexually explicit, harassing or defamatory, or that exploits minors.
• Publish other people’s personal data without their permission or another right to do so.
• Phish, or ask others for their keys or sign-in codes.

16.4 The Services#

• Import a wallet that isn’t yours, use another person’s Account or wallet without their permission, or let others use yours.
• Abuse the rewards program (section 13.5).
• Pull data out of the Services at scale (for example token lists, wallet labels or leaderboard data) to reuse elsewhere, without our written permission.
• Drive the Services with your own bots or scripts other than through the Ora API (section 10.8) and the automation Ora offers (sell strategies, Instant Trade). Through the API or otherwise, you must not use automation in a way that abuses the Services, harms other users or gives you an unfair edge.
• Attack the Services, put them under excessive load, or probe their security without our written permission. If you find a vulnerability, report it to us at contact@useora.xyz.
• Bypass our rate limits, access controls or other security measures.
• Copy, modify, reverse engineer, decompile or disassemble the Services, except where the law expressly allows it.
• Resell access to the Services, or run them as a service for others, without our written agreement.

16.5 How Ora’s features must be used#

Multi-wallet launches, aged wallets, funding and withdrawal routing, Unlink Wallets, Mirror Sell and the multi-wallet trading settings are tools to manage your own funds and launches, for example to protect a launch from snipers.

You must use them lawfully and in line with this section 16. In particular, you must not use them to mislead buyers about who controls a token’s supply, or as part of a scheme to deceive buyers.

16.6 What happens if you break these rules#

We may:

• refuse or reverse an action within the Services, where that is technically possible and lawful;
• remove content;
• restrict features;
• suspend or close your Account under section 21;
• report unlawful conduct to the competent authorities where the law requires or allows it.

Breaking these rules may also expose you to legal action.

17. Laws, sanctions and taxes#

17.1 You must comply with the law#

You are responsible for checking that your use of the Services is legal where you are, and for complying with the laws that apply to you. Some countries restrict crypto-assets, tokens, privacy services or tokenized stocks.

17.2 Taxes#

You are responsible for:

• declaring and paying any tax due on your trades, launches, creator rewards, cashback, referral shares and other gains;
• keeping your own records.

We don’t give tax advice. Your history is available in your Portfolio and on-chain.

17.3 Requests from authorities#

We may share information with authorities when the law requires it, and we comply with their lawful orders and requests. Where required, this may include freezing or holding assets in Ora-operated wallets. Authorities can send their requests to legal@useora.xyz.

We will tell you about such a request, unless the law or the authority forbids it.

18. Your content and how we moderate it#

18.1 Your content#

Your content includes:

• Token Content;
• your referral code and display name;
• the names and groups you give your wallets;
• your Tracker labels;
• the information and images you provide for add-ons;
• your messages to us.

PNL card backgrounds stay on your device and are not sent to us.

18.2 Your promises about your content#

You confirm that:

• you own your content or have the rights needed to use it, and to give us the licence below;
• it is lawful, accurate and not misleading;
• it doesn’t infringe anyone’s rights;
• it doesn’t contain other people’s personal data without their permission or another right to use it.

18.3 The licence you give us#

You keep all rights in your content. You give us a non-exclusive, worldwide and royalty-free licence to:

• host, store, reproduce and display your content in the Services, including on public token pages;
• adapt its format, for example by resizing or compressing images;
• send it to the Third-Party Services needed to carry out your instructions, such as launchpads, IPFS and DexScreener.

This licence lasts as long as we need it to provide the Services and to keep the records the law requires. For content published on a blockchain, IPFS or a launchpad, it lasts as long as the content stays there, which neither you nor we can usually change.

This licence does not affect your moral rights.

18.4 How we moderate content#

We don’t check content before it appears in the Services. The app checks formats automatically, such as lengths, link formats and file types and sizes.

We act on reports, and on our own initiative when we become aware of illegal content or of a breach of these Terms. Depending on the case, we may:

• stop showing the content, or label it;
• restrict a feature;
• suspend or close an Account.

We act in a proportionate way, with due regard to the rights and interests of everyone involved, including freedom of expression.

18.5 Reporting content#

The Services show content that we don’t write, such as the Token Content created by the users who launch tokens, and content from third-party sources. To report content that you believe is illegal or harmful, or that infringes your rights, for example your copyright, your trademark, your name or your image, email legal@useora.xyz with:

1. your name and email address;
2. where the content is: the page link, the token address or the wallet address;
3. why you believe the content is illegal, harmful or infringing, with as much detail as you can;
4. a statement that you believe, in good faith, that your report is accurate and complete.

Section 4.13 of the Privacy Policy explains how we handle the personal data in your report.

We confirm that we received your report. We handle each report carefully, objectively and without undue delay. A person reviews it and takes the decision; if we ever use an automated tool to process reports, our reply says so. We tell you our decision and how you can contest it (section 18.6).

We can only stop showing content in the Services. Content already written to a blockchain, stored on IPFS or published on a launchpad stays there, and you may also need to report it to those services.

18.6 Our reasons, and how to contest a decision#

If we restrict your content or your Account, we tell you why. We explain the facts, the rule applied, and whether the decision was automated, unless the law forbids us to.

You can contest our decision, or our decision on your report, within 6 months by writing to legal@useora.xyz. A person, not only an automated system, reviews your complaint. Section 27 explains how we handle complaints.

19. Intellectual property#

19.1 What belongs to us#

The Services and everything in them belong to us or to our licensors, and are protected by intellectual property law. This includes:

• the software, design, text, images, videos and animations;
• the Ora name and logo.

These Terms do not transfer any of these rights to you. Content from users and third parties is covered in section 19.5, and third-party names and trademarks in section 14.5.

19.2 Your right to use the Services#

We give you a personal, non-exclusive and non-transferable right to use the Services for their intended purpose, in line with these Terms. This right ends when your Account is closed.

19.3 What you may not do with our content#

Except where the law allows it, for example for a short quotation that names its source, you may not, without our prior written permission:

• copy, reproduce, adapt, distribute, sell, rent or commercially use the Services or their content;
• remove notices of rights;
• use the Ora name or logo in a way that suggests we endorse you or your project.

You may, without asking us:

• link to any public page of the Services, as long as the link doesn’t suggest that we endorse you or your project, and our page isn’t shown inside a frame on another site;
• make factual references to Ora;
• share screenshots of your own Ora screens, such as your PNL cards, as long as you don’t use them to mislead anyone. If a screenshot or a video shows a price chart with TradingView’s logo, keep the logo visible (section 12.2).

19.4 Open-source software#

Ora is built with open-source software, used under the licence of each component. Among these components are TradingView Lightweight Charts™ (section 12.2) and most of Turnkey’s software development kits, which are distributed under the Apache License, Version 2.0. Nothing in these Terms limits the rights an open-source licence gives you in its component. You can ask us for the list of components, with their licences and copyright notices, at contact@useora.xyz.

19.5 Content from users and third parties#

Token names, tickers, images, descriptions and links are created by the users who launch the tokens. Content from third-party sources, such as the posts that Callouts will show once that feature is available, comes from its authors. We don’t own this content and don’t check it before it is shown. Its authors are responsible for it. Section 18 covers your own content, and section 18.5 how to report content that infringes your rights.

19.6 Feedback#

If you send us ideas or suggestions, we may use them freely, without obligation or payment to you. Where your feedback is protected by intellectual property rights, you give us a free, non-exclusive, worldwide licence to use, reproduce, adapt and include it in the Services, for the full duration of those rights. Don’t send us anything confidential.

20. Availability and changes to the Services#

20.1 Availability#

We work to keep the Services available and secure, but we don’t guarantee that they will be available at all times or free of errors. They may be interrupted for maintenance, updates, security reasons or failures of Third-Party Services. We try to announce planned maintenance in advance.

While the Services are unavailable, sell strategies and other automated features may not run.

Features marked “coming soon” are previews. We don’t commit to releasing them, and they may change before they are released.

20.2 Changes to the Services#

We may change, add or remove features for valid reasons, such as:

• security;
• legal or regulatory requirements;
• changes made by Third-Party Services, such as launchpads or providers;
• technical developments;
• improvements to the Services.

If you are a consumer, such changes come at no extra cost to you.

If a change has more than a minor negative effect on your access to the Services or your use of them:

• we tell you at least 30 days in advance, by email if your Account has an email address and in the app, explaining the change;
• you can end the contract free of charge within 30 days after the later of our notice and the change, and withdraw your assets.

The single dollar Balance. The Services now work with a single Balance in US dollars, made of USDC on Solana. You deposit USDC on Solana, or USDG on Robinhood Chain, which moves to your Balance as USDC, and withdrawals are paid in USDC, through Husher, to one address (section 6). If your Account was opened before 6 November 2026, nothing in your Main Wallet is converted until you have accepted these Terms and given the separate authorisation in section 5.2. Any conversion the app made from your Main Wallet before 6 November 2026 carried no Ora fee, and it appears in your Main Wallet’s on-chain history.

21. Suspension and termination#

21.1 Closing your Account#

You can stop using the Services and close your Account at any time, at no cost. The app doesn’t have a closing function yet: write to contact@useora.xyz from the email address linked to your Account. If your Account has no email address, write to us and we will ask you to sign a message with a wallet linked to your Account, to show that it is yours.

Before you close your Account:

1. delete your sell strategies;
2. withdraw the funds in your Ora-operated wallets to your Balance, and sell or send out the tokens they hold, or export their keys (section 5.4);
3. claim your rewards balance (section 13.4);
4. withdraw your Balance, and move any funds held on your Main Wallet’s Robinhood Chain address;
5. save your recovery key if you want to keep using your Main Wallet’s Solana address outside Ora.

Closing your Account does not erase your Main Wallet’s addresses or their on-chain history. Once it is closed, you can no longer use your Main Wallet through Ora. You can still use its Solana address with your recovery key (section 5.3), but not its Robinhood Chain address, whose key can’t be exported: move those funds out before you close your Account.

21.2 Suspension or restriction by us#

We may suspend your Account, or restrict a feature, with immediate effect, where this is reasonably necessary:

• because the law, sanctions or a competent authority requires it;
• because of a serious or repeated breach of these Terms, such as a prohibited use, fraud or abuse;
• to deal with a security risk to you, to other users or to the Services, such as a suspected compromise of your Account;
• because a Third-Party Service we depend on requires it.

We restrict only what is needed, for example a single feature rather than the whole Account. We tell you why (section 18.6), unless the law forbids it. We lift the measure when its reason ends.

21.3 Termination by us#

We may end these Terms with you:

• for any valid reason, with at least 60 days’ notice;
• immediately, in case of a serious breach of these Terms, or where the law requires it;
• if we stop providing the Services altogether, with at least 60 days’ notice.

We give notice by email if your Account has an email address, and in the app.

21.4 Getting your assets back#

Whatever the reason for a termination or suspension, you keep access to your assets, unless the law, sanctions or an authority prevents it. In particular:

• Withdrawals. During the notice period, or for at least 60 days after an immediate termination, you can:

  • withdraw your Balance, or move your USDC out yourself (section 6.3);
  • move the funds on your Main Wallet’s Robinhood Chain address;
  • move the funds and tokens out of your Ora-operated wallets, or export their keys (section 5.4);
  • claim your rewards balance (section 13.4);
  • export your recovery key.

  Your Account stays open for these steps during that period.

• Rewards balance. Cashback and referral shares on fees collected until the end of these Terms are credited to your rewards balance, unless section 13.7 applies. If part of your rewards balance becomes claimable after that period, or you couldn’t claim it in time, you can ask us, for at least 12 months after the end of these Terms, to pay it to the Solana address it would have been claimed to (section 13.4), after the proof in section 5.6.

• Automated features. We may pause your sell strategies and stop new launches during that period. We tell you when we do.

• Send Supply fee. We don’t charge the Send Supply fee on transfers you make to move your tokens out during that period.

• Locked tokens stay locked until their unlock date. Ora’s systems then withdraw them to the wallet they were locked from (section 10.5). If that is a launch, relay or aged wallet, we keep it, and its key, available so that you can move the tokens out or export the key, even if your Account was closed in the meantime, and we contact you when they are back. If it is an imported wallet, its key is deleted once your Account is closed (section 5.5), so Ora’s systems can no longer withdraw the tokens for it: only your own copy of the key then gives access to the wallet and its locked tokens.

• Husher refunds. We keep a launch wallet available while a Husher refund to it is still possible (section 11.1).

• Assets left behind. We never take ownership of assets left in Ora-operated wallets. We don’t keep the keys of imported wallets: once your Account is closed, we delete them as section 9 of the Privacy Policy explains, and you keep your own copy. If assets remain in launch, relay or aged wallets after that period:

  • we contact you by email if your Account has an email address, and in the app;
  • we keep the wallets, and their keys, available for at least 5 years, during which you can ask us to send the assets to an address you choose, or to let you export the keys, after the proof in section 5.6. We don’t delete the key of a wallet that still holds assets during that time.

• If Ora stops. If we stop providing the Services, we let you export the keys of your Ora-operated wallets before the end of the notice period.

21.5 Inactive Accounts#

If you don’t sign in for 3 years, we may close your Account. We tell you at least 60 days before, by email if your Account has an email address and in the app, with instructions for getting your assets back. Section 21.4 applies to any assets left.

21.6 After a termination for breach#

If we close your Account for a serious breach, you must not open a new Account without our written agreement.

21.7 Fees on termination#

Fees for operations already performed are not refunded. If we end these Terms for a reason other than your breach:

• we refund any amount you paid for something we have not delivered yet;
• we let you export the keys of the aged wallets you bought. For any of them whose key we can’t let you export, we refund the price you paid for it.

21.8 What survives#

These sections continue to apply after the end of these Terms:

• 5.3 (your recovery key);
• 5.6 (recovering assets in launch, relay and aged wallets; for imported wallets, only until their keys are deleted under section 21.4);
• 11.1 point 5 (Husher refunds);
• 13.8 (claiming your rewards balance after the end of the program);
• 15 (risks);
• 18.3 (licence for content that stays public);
• 19 (intellectual property);
• 21.4 and 21.7 (getting your assets back, including your rewards balance, and fees on termination);
• 22 to 24 (disclaimers, liability, indemnity);
• 27 and 28 (complaints and general provisions);
• any rights already accrued, such as the cashback and referral shares credited to your rewards balance.

22. Disclaimers#

Subject to our liability under section 23, we don’t guarantee that:

• the Services will always be reachable, free of bugs, or work on every device and browser;
• you will make a profit, or that a launch will succeed;
• a token will reach a price, or a sell will execute at a price;
• you will avoid snipers or bots;
• any data shown is accurate or complete.

We make no promise about how third-party tools display or analyse any wallet.

We are not responsible for the tokens launched or traded through the Services, or for content from third parties and other users, except where the law makes us responsible.

Nothing in this section limits rights you have under laws that apply to you and that can’t be excluded by contract.

23. Liability#

23.1 What we are responsible for#

We are responsible for damage caused by our breach of these Terms or by our fault. Examples include:

• carrying out a transaction you did not instruct;
• an error in our systems, including the Ora router, that causes a wrong transaction;
• failing to protect the keys our systems hold with appropriate security measures.

23.2 What we are not responsible for#

Unless the damage was caused by our breach or our fault, we are not responsible for:

• market losses: price movements, the value of tokens, or the decisions you make;
• your own errors: a wrong address, network, amount or setting, slippage you chose, trades you trigger by mistake, or the disclosure of your keys or sign-in codes;
• third parties: the acts, failures, rules, fees or compliance measures of Third-Party Services, blockchains, protocols and launchpads;
• force majeure: events of force majeure, as described in section 28.3;
• use of your devices: actions taken through your devices or sign-in methods by people you let use them, or who got access because of a failure on your side;
• other people’s content: content from other users and third parties.

23.3 What we never limit#

Nothing in these Terms limits or excludes our liability for:

• harm to a person’s life, body or health caused by our fault;
• fraud, or intentional misconduct;
• gross negligence;
• any other liability that the law does not allow us to limit or exclude.

No limit or exclusion in these Terms applies where it would deprive one of our essential obligations of its substance.

23.4 If you are a consumer#

We are liable for the damage that was foreseeable when we entered into these Terms and that is an immediate and direct consequence of our breach. We apply no other limit to our liability towards you.

23.5 If you are a business user#

Subject to section 23.3:

• we are not liable for indirect losses, or for loss of profit, revenue, business, opportunity, goodwill or data;
• our total liability to you for all claims arising from these Terms is limited to the total fees you paid us in the 12 months before the event giving rise to the claim.

23.6 Tell us quickly#

Tell us as soon as possible about any problem that could cause you a loss, so that we can try to limit it.

24. Indemnity#

If you are a business user, you will compensate us for third-party claims, losses and reasonable legal costs that arise from:

• your breach of these Terms;
• your breach of the law or of someone else’s rights;
• your content;
• your token and how it was promoted.

This does not apply to the extent the claim was caused by us. We will tell you promptly about any such claim and let you take part in the defence.

If you are a consumer, you are liable to us only under the general law, for damage you cause by breaching these Terms or the law. This section adds nothing to that.

25. Changes to these Terms#

We may change these Terms for valid reasons, such as changes to the Services, to the law or to Third-Party Services.

• Notice. We tell you about any material change at least 30 days before it takes effect, by email if your Account has an email address and in the app. We explain what changes and why.
• Your acceptance. For a material change, we ask you to accept the new Terms before you continue to use the Services.
• Your choice. If you don’t accept, you can close your Account free of charge, and withdraw your assets before the change takes effect.
• Shorter notice. A change can apply sooner if the law requires it, if it is needed to deal with a security risk, or if it only concerns a new feature you choose to use.
• No retroactive effect. A change never applies to transactions made before it takes effect.
• Minor changes. We can make changes that don’t affect your rights, such as clarifications, corrections or new contact details, by updating the date at the top of this page.

Previous versions of these Terms are available on request at contact@useora.xyz.

26. Transfer of this agreement#

26.1 By you#

You may not transfer your Account or your rights under these Terms without our written agreement.

26.2 By us, to a company#

We may transfer these Terms, your Account and our rights and obligations to a company set up to run Ora, or to a company that takes over the Services. This includes our obligations regarding Ora-operated wallets and your data. When we do:

• we tell you at least 30 days before the transfer, by email if your Account has an email address and in the app, with the name and details of the new operator;
• the new operator takes on all our obligations towards you, and your rights stay the same;
• if you don’t want to continue with the new operator, you can close your Account free of charge before the transfer.

From the date of the transfer, “Ora”, “we” and “us” mean that company, and we update section 1.1.

27. Complaints#

If you have a complaint, write to us at legal@useora.xyz. We acknowledge your complaint within 5 business days and answer within 30 days.

Nothing in your contract with Ora requires you to go to arbitration. Husher’s terms have their own dispute rules, which apply only between you and Husher (section 11.1).

28. General provisions#

28.1 How we communicate#

We communicate with you by email to your Account address, if your Account has one, and by notices in the app. We also post announcements on our official Discord, Telegram and X channels, but those are not formal notices. Electronic notices have the same value as written ones.

Send us legal notices by email at legal@useora.xyz. If you use an email address with Ora, keep it up to date.

28.2 Evidence#

Our electronic records, such as acceptance logs, transaction records and system logs, and on-chain data may be used as evidence. You can always prove otherwise.

28.3 Force majeure#

Neither you nor we are liable for failing to perform an obligation because of an event of force majeure: an event beyond the control of the party concerned, which could not reasonably have been foreseen when these Terms were accepted and whose effects can’t be avoided by appropriate measures. The obligation is suspended while the event lasts. If it lasts more than 3 months, either of us may end these Terms, and section 21.4 applies.

28.4 Severability#

If a clause is invalid or unenforceable, it is treated as removed and the rest of these Terms continues to apply. For business users only, we will replace it with a valid clause as close as possible to its purpose.

28.5 No waiver#

If we don’t enforce a right, we don’t give it up.

28.6 Entire agreement#

The documents listed in section 1.4 are the whole agreement between you and us about the Services. They replace any earlier agreement on the same subject. This does not affect what the law says about information given to you before the contract.

28.7 Third parties#

These Terms don’t give rights to anyone other than you and us. The only exception is Turnkey, which may rely on section 5.8.

28.8 Interpretation#

Headings are for convenience only. Words such as “including” and “for example” introduce examples, not complete lists.

29. Contact us#

Ora is operated by a team of individuals, not by a company (section 1.1). You can reach us:

• General questions and support, including your Account, account recovery, closing your Account and previous versions of these Terms: contact@useora.xyz
• Legal matters, including privacy and data requests, reports of illegal or harmful content, complaints, intellectual-property notices, requests to remove a known-wallet label, requests from authorities and legal notices to Ora: legal@useora.xyz
• Community: Discord, Telegram and X

These are our only official community channels. Messages there are not formal notices: send complaints and legal notices by email to legal@useora.xyz.

We will never ask you for your recovery key, a private key or a sign-in code (section 4.4).

The service providers that host the Services and process personal data for us are described in section 7.2 of the Privacy Policy.